This is a very common problem on devices running the Android platform.
In any case, it would be useful to understand what the reasons and solutions are. this phenomenon.
Banal reasons
Let's start, perhaps, with a number of the most banal reasons, why mobile Internet may not work.
Their list is as follows:
- Negative balance on the phone. In order to exclude this option, you should check how much money you have in your account. Depending on the operator, the method may differ.
To find out how to check the account status on your phone, you should contact your operator. Most often, the SIM card has both a balance number and an operator number.
- The subscriber is outside the network coverage area. Another very simple and common reason. To rule out this option, you should look at the network indicator in your . An example of this can be seen in Figure 2.
To fix this problem, there is only one way out - to go to a place where the device can pick up the signal normally. By the way, a weak network can cause the Internet to simply work very slowly.
Clue: If this indicator is always low, even if you walk the device close to a telephone tower, then the problem is not with the network, but with the device itself. Then you should just take it in for repairs.
- The “Data transfer” option is not enabled in the settings. All modern smartphones have this option. You can easily turn it off in the settings.
True, depending on the specific smartphone model, the location of this item will be completely different. For example, in phones with a platform it can be found this way:- go to settings;
- select “More...” (Figure 3.a);
- go to the “Mobile network” menu (Figure 3.b);
- check the box next to “Mobile data transfer” (Figure 3.c).
As mentioned above, in different operating systems this item will be located in different places, but its name will always be approximately the same.
- Automatic registration on the network did not occur after it had been absent for some time. This phenomenon can occur after a subscriber leaves the subway or simply returns from places where the Internet did not work.
This is especially true for networks. In this case, there is also one and only way to fix everything and it is to restart your device, that is, turn it off and on again.
Depending on the process, this process occurs differently, see the instructions.
Settings are wrong
To exclude this option, you should go to the Internet settings on your phone and find there items related to APN, that is, the access point.
Depending on the model, the location of this item may also differ, but APN will remain APN in any case.
To fix this problem, there are two ways:
- Request settings from the operator.
- Manually set up the network connection.
The easier option, of course, is the first option. To find out how to request such settings, you should contact your operator or go to your mobile operator's website.
Information on the most common of them can be seen in Table 1.
Table 1. Request numbers for obtaining Internet settings for the most popular mobile operators in Russia
As for other operators, you will need to call the operator and ask him how to get automatic Internet settings.
In most cases the settings will be set to automatic mode and the user won't even notice it.
Only at the end will he receive a message with something like this: “Congratulations! The Internet settings on your phone have been installed successfully."
It happens that you receive an SMS, when you read it, the “Install” button appears.
Accordingly, you need to click on it and the settings will be installed.
Manual network setup
With manual adjustment everything is somewhat more complicated. An example of finding access point settings on Android phones can be seen below.
Step 1. Go to settings, then select “More...”, which is shown in Figure No. 3.a, then select “Mobile network” (Figure No. 3.b).
Step 2. In the menu that opens, open the “Access Point (APN)” item, as shown in Figure No. 4.a.
Step 3. Click on the button to add a new access point. Usually it consists of a simple “+” sign, as shown in Figure 4.b.
Step 4. Fill in the fields “Name”, “APN”, “Username”, “Password”, which are highlighted in Figure No. 4.c.
As for the meanings of these fields, you should also find out about them from the operator; they are completely different for each network.
For the most popular operators, the values of these fields can be seen in Table 2.
Table 2. Internet settings values for the most popular operators in Russia
These menu items may be completely different depending on the phone. There are other reasons why the Internet does not work well or does not work at all.
If the network suddenly starts to disappear on your phone, it does not see it or cannot detect the mobile operator, in some cases you can solve this problem without the help of a mobile service. It is quite difficult to independently determine the reason for this network behavior on your phone, but you can take a number of measures that will eliminate the problem partially or completely. Such measures include changing the settings inside the phone, checking the phone for breakdowns, contacting your operator directly mobile communications. First, take a look at the network icons in the top corner screen, they can usually tell you a lot. Then start studying this article.
Why the phone stopped seeing the network - the first reason
The very first reason is a breakdown of the SIM card slot itself inside your phone. This happens if you inserted a SIM card carelessly, dropped the phone, or scratched it on the side of the SIM card slot. This is quite easy to determine if the phone does not respond at all to turning the SIM on and off: it simply does not see it.
In this case, you can try to move the SIM card to another slot, if your phone has one. If the sim works and the network appears, then you have solved the problem. You should take your phone to a repair shop and have the slot fixed.
If this does not help, and the problem lies elsewhere, you should turn to other points in the article.
Why did the phone stop seeing the network - the second possible option
Like all equipment with an installed operating system, the phone could suffer some kind of system error. You can try to reinstall the firmware yourself using tools on your computer, perhaps this will fix the problem.
You can download official firmware on the developer’s website and install it yourself using the Odin program.
Why did the phone stop seeing the network - phone settings
Try to set correct settings network to set the access point yourself. Follow the algorithm:
- Go to your phone's settings by opening the device tray and clicking on the gear icon in the upper right corner.
- In the settings you need the “Mobile networks” item, find it and click.
- If your SIM is not identified in any way, but it is definitely inserted into the device, moreover, the phone sees it, then it makes sense to enter the “access points” item.
- At the very top you will see the “Add” button. You can use it to create your own access points if they were not sent to you automatically when you turned on the SIM card.
- Go to your mobile operator's website and find the network access point parameters for manual entry.
- Transfer them to this form.
Save the settings and exit this window.
- Now click on “search for networks”, after selecting the desired SIM card if your device has several of them.
- See if the “Data roaming” option is checked. Switch its position to on and then back to off. select Options mobile transmission, if necessary.
As you may have noticed, the main reasons for the lack of network on the phone are as follows: technical problems in the form of a broken antenna, SIM card slot or other parts of the device; incorrect network settings and missing port; phone system error, which can be solved by manually changing the firmware.
Sometimes you can solve them yourself, but sometimes you have to contact service and pay for replacement components.
First of all, it’s worth trying to figure out why it may happen that, quite recently, a perfectly working smartphone or tablet running the Android system began to “act up.” For example, he stopped connecting to a previously familiar Wi-Fi network, or he connects to it, but the Internet still doesn’t work, or the Internet stopped working even when “data transfer” is turned on on the device, or, The smartphone has problems with communication (network), when “data transfer” is turned on or when connected to Wi-Fi.
The fact is that in addition to the processes visible to us, Android constantly runs processes that are responsible for the functioning of the system kernel itself. What are these processes: all the functionality of our gadget constantly relies on auxiliary system functions inside the system core, and without these functions it simply cannot work. Any function that we launch immediately accesses the system kernel and interfaces with its work throughout the entire time. And, even as soon as you launch the gadget and it turns on, all the kernel functions have already started working.
Over time, various types of system garbage remain inside the system (kernel). It inevitably appears on any Android device, be it a tablet or a smartphone. And, periodically, it must be “cleaned out”. Therefore, it becomes more and more difficult for the system to work in a stable mode, and over time, “brakes,” “lags,” “glitches,” etc. appear. This can affect anything - any functions and capabilities of your tablet or smartphone. Figuratively, it’s as if the “gears” that previously rotated and interacted inside the device were perfectly clean and lubricated, now everything is covered in dust and sand, and rust has spread across them. Imagine how, for example, a watch would work with such a mechanism. It's the same with the Android system. A notable feature of this kind of problem is that if the gadget begins to have “Internet problems,” then the same “mote” inside the system of your device will most likely create obstacles to all functions associated with this area ( network, wi-fi, data transfer, etc.)
And, in order for the gadget to work without such failures, it is necessary to keep its system clean and tidy. There are 2 ways to do this:
- METHOD.1. The first does not require any third-party programs and utilities, and is available for execution by absolutely any user. To clean all working components of your gadget’s system, depending on the intensity of use, you need to do “ full reset settings". This feature is available in every Android device. It is usually located in the “settings” section - “backup and reset” - we go there, and once every few months we select the “full reset” option (restore standard settings with the removal of all data). However, when using this functionality, you should first save all the necessary data, because after you perform a “reset”, the system will not only clean itself, but also delete all files, contacts, etc. saved on the gadget. If this option is not acceptable to you, see “method 2”..
- METHOD.2. Involves the installation of specialized software. Installation of an application that will constantly monitor the correct and smooth operation of the system, constantly cleaning it without your participation. Today there are quite a lot of applications with this kind of functionality. However, the most effective by far is utility - Multi Cleaner, download, install, from google play, and just get acquainted with the functionality of which you can .
- Also, to achieve maximum speed exchange of data over the Internet, it is recommended to install it on your Android device high speed browser Yandex Browser You can download it from Google Play.
If, however, it turns out that the desired result was not achieved, unfortunately, everything is somewhat more complicated and, first of all, it is worth “reflashing” the gadget - i.e. — change the entire Android operating system. However, if you do not have the skills to change the OS in devices on the Android platform, it is not recommended to do this according to the instructions that come to hand. Because, change operating system(“flashing”) of your gadget is not a simple procedure at all, requiring special skills and quite a bit of experience. By reflashing the phone yourself, you can easily disable the gadget altogether. In Service Centers this is called “getting a brick”. Therefore, be careful and attentive if you still decide to do this.
One of the common problems that mobile phone owners often face is the lack of Internet access. Users try to find information about solving a problem on the virtual network, browsing dozens of websites. This problem is relevant for all operators that provide services within our state - Beeline, MTS, Megafon, Tele2 and others. Often, the fault for lack of network access lies with the smartphone, and not with the mobile operator.
The problem of lack of Internet in many cases appears among devices running Android operating systems. It is worth paying attention to what underlies it and how to get rid of the problem.
Banal reasons
The first step is to focus on banal reasons.Their list includes:
Settings are wrong
If all of the above methods did not help in your personal case, then it is possible that Internet access was lost due to the fact that the network access settings were simply lost.To exclude this option, visit the Internet settings of your smartphone and look for items related to the access point or APN. As a rule, every modern mobile device has an APN.
This problem can be corrected in the following ways::
- Call a support worker or send a service message to the operator.
- Establish an Internet connection on your own.
Table 1.
Obtaining settings for network access from the most common operators in the country - request numbers.
Megafon - send "1" to number 5049 call
Beeline - you should call 06503 call
Tele2 - call number 679 call
MTS - send an empty message to call 1234.
If your operator is not in the table, then you will have to call a support worker and find out how to get settings for accessing the network. Nowadays they are installed automatically. The owner of the smartphone does not have to do anything.
After setting the settings, you will receive a message from the operator “Internet settings have been installed. Congratulations.” Less often, you receive a package with installation data that requires you to click the “Install” button. Only after this will they be implemented into the device.
After clicking, less than a second will pass and you will immediately be able to browse websites on the network and download files.
Manual network setup
Alas, manual setup is difficult and not every user can figure it out. Below is an example of setting up an access point on devices running the Android operating system.
The field values will be obtained from the operator. Below, Table 2 presents the values for mobile operators that are popular in Russia.
Table 2. Operator settings for known operators in the country
Operator Name Access point Name Password
MTS mts-internet mts mts mts
Tele2 tele2 internet internet.tele2.ru no need
Beeline beeline internet.beeline.ru beeline beeline
Megafon megafon internet internet gdata gdata
Depending on the smartphone, the items may vary. Typically, the password is optional. If you don’t want to constantly enter a password the next time you log into the network, then avoid setting it.
Of course, there are other reasons why Internet access may not be available.
If the information below does not help in your personal case, then it is better to make a visit to service center mobile operator.
Why does data transfer turn on automatically on Android?
- Open the Programs/Settings tab.
- Click Wireless Control or Wireless & Networks.
- remove the check mark.
Data transfer - do you mean mobile Internet? Then there is something wrong with your phone. Mobile Internet does not turn on itself because it can cost money. For loss of money as a result of unauthorized inclusion mobile internet the manufacturer may be sued.
Wi-Fi can wake up from sleep mode on its own and connect to non-password-protected networks. But only if it's on. With appropriate settings, the phone can determine its location via Wi-Fi even if it is turned off.
But if your mobile Internet turns on spontaneously, then this is serious. Perhaps you need to do a full reset.
This is a software glitch. Unfortunately, on Android this often happens with both data transfer and calls. It just turns on by itself and calls anywhere, transmitting data.
I took it to the workshop, they said that professional firmware was needed and it was possible that the android would be killed.
Almost all Android smartphones are initially configured to automatically connect to the Internet. However, if your smartphone’s tariff does not include unlimited Internet, such updates can cost a pretty penny. Therefore, they must be disabled manually. This is done in the following way:
If after these manipulations the phone still tries to connect without your knowledge, I suggest more radical way: repeat the first two points, then: click Access Points/APN Settings/Delete APN.
If the mobile Internet turns on spontaneously on Android, this indicates that the Android smartphone was configured by default to automatically connect to the Internet.
To disable this feature completely, you need to do the following:
If data transfer turns on by itself, then there is a program on the phone that can turn it on at its discretion. For example, I have a traffic control program and it can turn data transmission on and off at its discretion.
Spontaneous connection to mobile communications is due to incorrect settings in Android. Disable data transfer by checking the box. Otherwise, there are problems in the android that are debugged in the workshop. It happens that smartphones are sold defective.
Data transfer will not automatically turn on if you turn off the toggle switch in the settings. And if your phone is constantly transmitting something, this is in the order of things. It's a smartphone. He knows better when something needs to be updated and he clings to any opportunity to connect to the network.
I have 2 smartphones. I use one, they call me on the other. The second without the Internet: I went to Beeline, turned off the Internet, turned off data transfer in the settings, turned off Wi-Fi. All. It doesn't convey anything.
If your data transfer is automatically turned on on Android, then you have simply configured your smartphone in such a way that the Internet connects automatically. This means that in the settings the option called Data transfer is simply activated. Based on this, in order to disable the automatic activation of data transfer, you just need to uncheck this item. And you can find this item by going to settings in wireless network, and then in mobile networks you can uncheck the box next to the item called data transfer enabled. And that's it, your problem is solved.
To prevent your smartphone from connecting to the Internet, you need to disable data transfer. To do this, I usually open the menu at the top and click Data transfer; if the picture on it is white, after clicking the picture turns gray.
Or you can disable it through settings - wireless networks - and disable data transfer (uncheck).
Automatic data transfer on Android works in itself for the reason that apparently you have application updating enabled in your settings.
This happened to me when I installed several free applications on my Android phone from the play market and they updated themselves when they needed to and without my confirmation. I discovered this by accident, the amount of money in my account decreased, I called the operator and he told me that the money was spent on Internet traffic (additional, in addition to what I have according to the tariff) and then I began to understand the settings - I turned off application updates without confirmation.
Look at the settings, the Internet connection section - there should be an answer to your question (uncheck the box, if it is checked and when you need to use the Internet, you will turn it on and off).
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