It happens that when the device is connected to Wi-Fi, the Internet does not work on Windows xp, 7, 8, 10. Basically, a similar problem occurs during the settings of the Wi-Fi router. However, there are situations when the Internet connection is present, it just suddenly disappears at a certain second. Moreover, the computer itself, phone or tablet has a Wi-Fi connection, but it is impossible to access the Network.
The reasons that Wi-Fi is connected, but the Internet does not work, pages do not open can be very different, as well as solutions. It is necessary to understand in detail all the nuances. Usually, violations occur due to the router itself or a PC, tablet, smartphone, etc.
For easier understanding, this article is divided into several main points:
- What to do if the source of the problem is router.
- Troubleshooting on desktop and laptop computer.
- Solving the problem with the work of the Internet on tablet or smartphone.
When Wi-Fi is connected, but the Internet does not work (limited), first of all, you need to check the router and network access, because rarely used devices (laptops, smartphones, tablets, etc.) become the source of the problem.
WiFi not working due to router
Most likely, there are several mobile or computer devices that are connected to Wi-Fi. You need to connect them to your own network and if the Internet does not work on any device, the problem is due to the router. In addition, you can connect your computer or phone to someone else's Wi-Fi and see if the Network will start in this case. After confirming that the router is the source of the problem, you can try to solve it:
- simple enough reboot router, in some cases, even more than 3 min. If necessary, do this several times;
- it is essential to make sure that provider paid for and there are no problems. To do this, contact the help desk of your Internet provider. It is possible to connect the Internet directly to a computer and see if it will work without using a router;
- check correct wiring connection to the router. You should also carefully study the indicators on the router itself (if they work properly, they should blink);
- if the Internet works fine without a router - view settings. Probably, the settings have been reset and the substation is unable to connect to the provider. Due to the fact that there are several types of routers, the instructions for them will also be specific to a particular manufacturer. Information on the settings can be found on the Web in the public domain;
- if someone else's Wi-Fi is used, the network owner may not have had time to pay for the provider's services.
Laptop or desktop PC connected to Wi-Fi, but no Internet access on Windows xp, 7, 8, 10
If such violations are observed exclusively on a desktop or laptop computer(it works on other devices), first you need to study specific settings.
In this case, the first step is to restart the laptop. After that, you need to make sure that obtaining an IP address in auto mode is set in the characteristics of the wireless connection. You can do this by clicking on network icon right mouse button and select " Control center", then go to " Change adapter settings". Next, right-click on the wireless network adapter, call " Properties", then double-click on "IP version 4" and check if the automatic mode for obtaining the address is set. 
If the problem is not solved by the steps taken, it does not hurt to read the article. Very often, the problem occurs precisely because of an outdated (after the next system update) or incorrectly working driver.
It may also happen that an error will be displayed in the browser DNS error or something similar. In this case, you need to read the tips on solving this issue, which can also be found on the Web.
Today, for many, it is already an urgent need. Modern hardware and operating systems are becoming more and more intelligent, and the user is less likely to have to do anything to configure. However, occasionally such a need arises. Today we will tell you how to solve the problem if the computer reports that you are connected to a network without access to the Internet, and next to the connection icon you see a yellow triangle with an exclamation point.
Microsoft operating systems, starting with Windows 7, constantly monitor network connections, and as soon as the global network is unavailable, they immediately report it. There are many reasons why a computer may not be connected to the Internet. These may be problems with the provider, incorrect configuration of the equipment by the user, or failures in the operation of network protocols. Today, the new IPv6 protocol is becoming more widespread, but its percentage is still quite small, especially in home networks, so the focus will be on the old version - IPv4.
Connecting through a router via a network cable without access to the Internet
Provider problems
Yesterday everything worked, and today this warning appeared. If this happened to you for no apparent reason, then in most cases the problem is with the provider. Therefore, before doing anything yourself, call technical support. Most often, data transmission lines are damaged, some technical work is being carried out, or you simply forgot to replenish your account on time.
Perhaps you will hear in response that everything is working well for the provider, then you need to check your network and, if necessary, configure it. The support service will certainly offer the services of its own master, but, firstly, its services are not free, and secondly, while the master gets to you, you can manage to solve the problem yourself.
Physical connection problem
It is not so rare that the cause is a partially broken network cable or a loose connection in the connector. And if you have pets or children, then the likelihood of this development increases. Even Wi-Fi users should not forget that a cable is also stretched to the wireless router. Check the integrity of all wiring - if there are any strong kinks anywhere, if all the plugs are firmly inserted into the sockets and if they are inserted where they really need to be. Provided that the problem is not found here, we proceed to the next step.
Windows 7 LAN connection without internet access
It happens that the installed router hangs corny. In this case, it helps. To do this, just turn off the power to it and reconnect it after a few seconds. It does not hurt to restart the computer at the same time. If it happens that these router freezes occur with annoying regularity, consider buying a new device. It is also necessary to try to connect the Internet cable directly to the PC or laptop. If there is no result, first we will deal with the computer.
Checking computer settings
It is possible that the problem arose “out of the blue”, then there should not be any questions with the settings on the computer, much more often the problem occurs during the initial configuration or making any changes to an already working network. First of all, you need to check the correctness of the IP address of the computer, for which press Win + R on the keyboard at the same time. The Run window will open. In its line, enter ncpa.cpl and click OK. The network connections window will appear. It may happen that there are several of them, but the necessary one will not be crossed out with a red cross and its name is similar to “Local Area Connection” or “Wireless Connection” (in the case of using Wi-Fi). Right-click on the desired connection and go to properties, where the list will contain lines with IPv4 and IPv6 entries. Check the box next to IPv6, and double-click on IPv4. Check the boxes for automatically getting settings and save the changes. If access to the Internet does not appear, go ahead.
Setting up a LAN connection in Windows 7
Finding out the address of the router
Perhaps, nothing had to be done in the previous window, the settings for obtaining IPv4 and IPv6 protocol addresses are automatic and everything was initially as it should be. Then you only need to configure the router, for which you need to know its address. Right click on the connection again and select "Status" and then click "Details". There will be several lines in the window that appears, we are interested in "IPv4 Address". If you see an entry like 192.168.x.x, remember or write down what is indicated opposite "IPv4 DHCP server" - this will be its address. It may be that the computer is not able to receive the settings automatically, then the entry will look like 169.254.x.x. You can find out the IP of the router from the documentation for it, or it is indicated on the device case, and most often it is 192.168.0.1 or 192.168.1.1. Open your browser and enter the set IP in the address bar, and if it is correct, you will be prompted to enter login and password.
Properties of “Internet Protocol Version 4 (TCP/IPv4)”
Setting up an internal network on the router
After entering the credentials correctly, you will be taken to the router control panel, and further actions depend on the device model and its firmware. You need to find a DHCP server management that is responsible for automatically obtaining IP addresses and other parameters necessary for the network to function properly for devices. Look for blocks whose names say DHCP settings, DHCP server, or the like. The block will contain a radio button with values Enable or Disable. Most often, these settings are located in the LAN (Network) section. Enable the DHCP server, save changes and reboot the router. After this, the computer will be connected to the Internet.
Check your ISP connection settings
Do not jump to conclusions if the previous steps did not help set up a connection. Since the network is still not working properly, we check the connection with the provider, for which go to the appropriate section in the router control panel. Almost all manufacturers call these options WAN or Internet. There are quite a few options in this section. Which are intended for you, you can find out from the contract or in the technical support of your service provider.
Reinstalling network card drivers and checking firewall
It makes sense to do this when you are sure that all the previous settings are correct, the connection with the provider is established, but the network cannot be configured normally. The best option would be to download the most recent driver from the manufacturer's website, for which it looks like you have to go to a friend or neighbor. In the absence of such an opportunity, the driver that is included on the installation disk is quite suitable. Be sure to restart your computer after reinstallation. It should also be noted here driver failures that occur due to installed software that changes the operation of network protocols on a computer. The most common representatives are antiviruses and firewalls. Make sure that such programs are not installed, and if they are, then disable or remove them during the check, as they may block the connection.
Replacing the MAC address of a network card
Problems with MAC addresses sometimes arise in cases where the network is very large, but it is still worth excluding it. On your computer, go to Device Manager by pressing the Win+R keys, typing devmgmt.msc and clicking OK. The device manager will start, where you need to find the "Network adapters" section, expand it and select the network card with which the PC is connected. After double-clicking on it, in a new window, on the Advanced tab, select the Network address option and enter any twelve digits in the empty field on the right. After that, we reboot and look at the result.
Clear DNS cache and reset TCP/IP settings
The following steps will reset all network settings for IPv6 and v4, so you must follow them. If you are ready for this, and you have information about all the settings (written somewhere, for example), find the command line in the Start menu and run it with administrator rights. Enter the following commands in the window that appears, confirming the entry by pressing Enter. After working out each command, restart the computer and check the result.
- ipconfig /flushdns
- netsh winsock reset
- netsh int ip reset c:\resetlog.txt - this command will completely reset all connections and they will have to be configured again!
Flushing the DNS Cache Using the Command Line
You have a direct connection to an ISP
The option when your computer is connected directly to the provider, bypassing the router, is now becoming less common, as the number of network devices is growing steadily. But what if you have just such a connection? Eliminate possible problems with the drivers as indicated above, and check that the connection settings are correct. Regarding the settings, the best option would be to contact technical support, since there are a lot of variations.
Nothing helped at all.
Maybe you are lucky and your ISP provides access using the new IPv6 protocol, the configuration of which requires some knowledge of the subtleties. It should be noted that the expansion of the use of IPv6 is inevitable, since the address space of the previous version of the protocol, IPv4, has come to an end, and the global network is growing every day. Since the efforts were spent, and your network did not work, then there is only one advice - call the wizard. It is quite possible that the problem that has arisen is non-standard or the replacement / repair of equipment is required to solve it.
There is Internet access, but the error remains
Such a situation may well be. The reasons may be different - most often when connecting through a proxy server. However, there is only one solution. Press Win+R, type gpedit.msc - this will take you to the local group policy editor. In the menu on the left, go through the items: Local Computer Policy - Computer Configuration - Administrative Templates - System - Internet Communication Management - Internet Communication Settings. Now, on the right side of the window, find and enable "Disable active probing for network connection status indicator". In Windows 10, this setting is called "Turn off active network connection health checks." Take into account the fact that now even if there is really no connection, the message will not appear.
Conclusion
This article collects the most common problems associated with the "Network without Internet access" error and suggests ways to solve it. We hope that the material was interesting for you and helped you to overcome the difficulties that have arisen on your own.
Wireless WiFi network has come to almost every home. Sometimes it “leaves” from there: technology has an unpleasant property to fail. In the case of Wi-Fi problems, the problem is easy to fix on your own without resorting to the help of wizards. The main task is to correctly diagnose a failed network segment, and this article will tell you how to fix it.
The three main segments of a wireless network. Due to a failure in one of them, Wi-Fi does not work:
1. External problems: when the signal of the Internet provider does not reach the router (the device that "distributes" Wi-Fi).
2. Network problems: malfunctions within the router itself. The router does not distribute the Internet.
3. Internal problems: problems in a computer that cannot connect to a working Wi-Fi network (a typical message is an authentication error).
External Wi-Fi malfunctions
The first task when Wi-Fi is not working is to determine if the signal is coming to the router. The vast majority of such devices are equipped with LED indicators. It is necessary to find among the icons on the body of the router the icon responsible for indicating the external signal. This icon can be labeled like:
If the corresponding LED blinks or lights up steadily, it means that there is Internet, and the problem is in another segment - you can proceed to the next section of the article. None of the icons are lit? So the router stopped working. Check its power supply, connect the device to another electrical outlet.
If the indicator is off, this means that it is not receiving an external signal (at the same time, the network is fully operational, but without access to the Internet). In this case, you should turn off the router, turn it on after a few seconds, then wait 1-2 minutes for the device to fully boot up and try to "catch" the signal from the provider. It is also recommended to check the reliability of the cable connection with the router (in the case of mobile Internet, the performance of the SIM card): if the physical connection is broken, then the router does not distribute the Internet.
Router problems
When an external signal is definitely “heard” on the router, but the computer cannot “catch” the Internet via a wireless network, you should check the network from another device - for example, from a smartphone / tablet, or from another PC. If mobile gadgets do not work, then the problem lies in the router (another name for the router). If the connection on another device is working, then you should proceed to the next section of the article - PC problems.
A router is essentially a small computer with its own processor, memory and a miniature operating system - firmware. From time to time it has problems - like any computer. When it was the router that stopped working, first try restarting the access point and wait a couple of minutes. Often this action is enough to resume Wi-Fi.
Fig: Entering the control panel of the router: you need to enter the address 192.168.1.1 into the browser (on some models - 192.168.0.1)
You need to login to the router control panel. To do this, in the address bar of any browser, enter the address: 192.168.1.1 (some models have a slightly different address: 192.168.0.1). You can usually find out the address of the router in the instructions for the device, and sometimes it is printed on the body of the access point. The browser will ask for a username and password (usually it is a pair of admin / admin).
By the way, if the computer requests authorization, then this means that the router just does not distribute the Internet, but the Wi-Fi itself works. If the login and password request does not appear, it means that the wireless network is completely absent. Try this: connect to the router by wire - it comes with a short network cable. One end must be inserted into the port on the computer, the other end into the port of the working router. After that, enter the address 192.168.1.1 into the browser again.
Did you get an "authentication error" message? Try to enter the password and login again: in Latin letters, without using capital letters; login and password can also be found in the instructions. When everything is entered correctly, the main page of the control panel will open.
Although the design and interface language of each manufacturer of routers are different, there are general principles for working with the control panel. We will look at solving problems with Wi-Fi using the TP-Link device as an example.
Fig: The main page of the web interface of the access point.
1. If you connected to the router via Wi-Fi
Take a look at the screenshot above. This is the main (information) page of the router. Check that all indicators have non-zero values - as in the right side of the table in the picture. If at least one of them has a value of type 0, "authentication error", "unavailable", 0.0.0.0 - this is a reason to re-check the presence of a signal from the provider and the cable connection. The router regularly distributes wi-fi, only without access to the Internet. A call to the technical support of the provider is the best solution.
2. When Wi-Fi is not working (connecting with a network cable)
Look for a section called Wireless (other names are Wi-Fi, Wireless network, etc.). In the picture, this section is marked with a green frame. Going there, find the checkbox to enable wireless communication and check it, then re-set the network name and password for authentication in it, remove possible MAC address filters.
The Advanced options section should have parameters similar to those in the figure below:
· Channel selection: automatic;
· Bandwidth (20/40 MHz);
Router operating mode: "access point" (or AP, access point);
· Mode: bgn for modern devices, or g for older PCs.
Restart your WiFi router and try to connect to the network again. Can't connect? Try changing the name (SSID) and password, play with the channel selection, choose a different bandwidth. Reboot each time after changing the next setting, if the interface requires it.
If your computer can't connect to a working Wi-Fi network
Often laptops are equipped with additional function keys to control devices: sound, touchpad, wireless adapter. Try to find the button with the Wi-Fi icon in the top row of the keyboard (F1 - F12) and press it simultaneously with the Fn key (bottom row). If the adapter does not work (was turned off by accident, or to reduce power consumption), then after pressing this combination it will work again. You can check if the adapter is turned on using the wireless icon near the Windows clock: a cross on the icon, or the absence of an icon indicates that the adapter is turned off.
When the wireless network works on other devices, but in the Windows tray the wireless network icon is crossed out with a cross (or is completely absent) - the problem with Wi-Fi lies in a particular computer, and not in the network itself. This means that only this device cannot connect, and the Wi-Fi itself is operational. If the icon is marked with a yellow-orange dot, then try clicking on it and looking for the name of your network. It was found, but when you enter the password, an authentication error pops up? The point is the wrong layout, the pressed Caps Lock key, or simply the wrong password.
In the case of a desktop PC, you must physically remove and reconnect the Wi-Fi adapter (usually a device the size of a flash drive, plugged into the USB port at the back of the case). If the adapter is built-in type (or we are talking about a laptop), try checking its performance: right-click on "My Computer" / "Computer" - "Properties" - "Device Manager".
Take a look at the "Network adapters" section: if one of them, especially the one with the word Wireless (wireless) in the name, is marked with a question mark, exclamation point, or cross, then the problem is that this device is in conflict with Windows or with another PC node. It is enough to download the latest drivers for the wireless adapter and install them again - after this operation, the computer, as a rule, sees the network again.
At the same time, an attempt to click on this control causes the message: Failed to connect to the network.
Is the adapter turned on for sure, the drivers are installed and there is no hardware conflict in the Device Manager, but the Internet did not appear on the computer? Probably a problem with networks - a software type. Let's check in the "Windows Network Connection Center" whether the OS considers this adapter to be enabled.
Fig: Windows Network Sharing Center
On the left side of the Center, select the "Change adapter settings" section. In the next window, all Windows network adapters will appear. Take a look at the screenshot below: the wireless adapter in this case was turned off by software (grayed out). In this case, the Internet does not work solely because the adapter is turned off. To enable, just right-click and select "Enable" ("Enable" / "Enable").
Fig: Programmatically enabling the wireless adapter
Finally, sometimes Wi-Fi has network incompatibility issues. The router refuses to connect with the IPv4 protocol options that Windows offers it. You should “submit” to the router and give it the right to independently assign a network configuration. Sounds complicated, but in practice it's just one small tweak.
Fig: Reset network adapter configuration in Windows
In the Network and Control Center, you need to select the current wireless connection, find the “Properties” item in it (screenshot on the left). In the dialog box that appears, find "Internet Protocol version 4" - and select "Properties" again. A window with IP address parameters will open. It is recommended to select automatic network configurations so that the router can independently assign IP and DNS addresses (screenshot on the right). This method helps especially well if manually entered network addresses were visible in the window as in the right screenshot. This configuration is not correct, and the computer does not see the network.
Conclusion
In those rare cases when the above tips do not help, do not despair. Wi-Fi adapters and routers are reliable devices with excellent compatibility.
The reason why WiFi does not work can be curious. For example, the home network was always called Home - and worked great. But suddenly the neighbor had his own network with the same name - Home! The computer tries to connect to a new network, as if to its own - and, of course, fails, repeatedly displaying the message "authentication error" on the screen. Finally, there may be cases when the payment for the Internet was not made on time.
Non-technical incidents like this happen all the time. Armed with the knowledge from this article, you can confidently answer the question - why the Internet is not connected via Wi-Fi, and what to do about it. Good luck with your setup, and may your connection always be stable and fast!
On Android smartphones and tablets, there is such a problem when, after connecting to a Wi-Fi network, a message appears saying "The Internet may not be available. Please connect to another network." As far as I understand, such a message appears on mobile devices from Samsung. I tested on Samsung Galaxy J5. But the S7, S8, A5 and others also suffer from this problem.
Also, near the Wi-Fi network to which you are connected, the error "Internet may not be available" appears, and near the Wi-Fi icon you can see a small exclamation mark. It looks like this:
Of course, the Internet via Wi-Fi does not work. There is a Wi-Fi connection, but no Internet access.
This error can appear on a variety of devices. And not only on Android, and not only on mobile devices. Just depending on the device manufacturer, operating system, version, etc., the message may be different. That is, the wording is simply changed. On computers, for example, it is "No internet access", or "Restricted".
Now I will try to explain why this happens, and what can be done to solve this problem on Android devices. Including on smartphones from Samsung.
Why on Android connect to Wi-Fi without access to the Internet?
I'm pretty sure that in this case the problem is on the side of the access point. It is important to understand here that connecting to a Wi-Fi network does not mean connecting to the Internet. Wi-Fi network may be without internet access. When, for example, the router is not configured correctly and cannot connect to the Internet, when the provider has some problems, you have not paid for the Internet, etc.
In this case, it is very easy to check. Connect another device to this Wi-Fi network and check if the Internet works on it. You can also connect your phone or tablet on which the "Internet may not be available" error appears to another wireless network. Through which there is access to the Internet and you are convinced of this.
Most likely it will turn out that there is no connection on any device. And this means that you need to solve the problem with the access point (router). If your network, then you can see the second part of the article. But first, just reboot your router.
If it turns out that the problem is only on one android device, and with different networks then try the following solutions.
Sometimes your system shows that for example, laptop connected to wifi but no internet. This problem has several causes.
In the worst case it could just be a bad cable, and sometimes the problem could be in the system configuration. We have compiled a list of possible fixes for this issue.
The first possible solution is to reboot the OS and modem/router.
Reboot OS: save all open documents in the system and close all open programs, if any. Click the Windows icon and click the icon power. You have 3 options. Click the "Restart" button. When you do this, your system will shut down and then reboot via the boot drive.
Restart your router/modem: open your router's web interface and click the reset button. You can also do this with the router's physical power button, or simply unplug the power from the outlet and plug it back in.
This usually solves most WiFi problems. If the issue still persists, move on to the next solution.
# Reset WIFI settings
Every time we connect to any new Wi-Fi network, it is stored in the profile list. Over time, the list gets larger and sometimes interferes with proper Wi-Fi functioning. Deleting old saved networks will help you fix this issue. Here is how you can fix the issue: computer connected to wifi but no internet:
- In the lower right corner of your system, you will find the icon " Net"(this is the icon that shows the Wi-Fi symbol).
- By clicking on it, you will open a small notification window in which you will see all Wi-Fi connections. Here you will find settingsnetworks and the Internet .
- Click "Network and Internet Settings". A new window will open with various settings for the Internet.
- On the left side, you will find the Wi-Fi icon. You need to click on this icon which will open the settings window.
- Here click " Known Network Management» .
You'll get a list of the different networks you've used before, along with your current one.
- Click on the old network. You will see a button "forget«
- This will delete the old profile. Be sure to do this with all saved WIFI networks.
Try reconnecting to your WIFI network and check for the problem.
# Fix by disabling antivirus software
Wi-Fi connected but no Internet access? As a next solution, you need to disable the antivirus software running on your computer. If you are using third party antivirus software, chances are that it is blocking the Wi-Fi connection. Disabling protection may help restore the connection.
Say, for example, if you have Antivirus installed on your system, you can disable it by following these steps:
- On the Windows taskbar, you will see a small triangle that, when clicked, will open in the notification area.
- Right click on the Antivirus icon.
- You will see several options for temporarily and permanently disabling the antivirus. Choose the right one and check the WIFI operation.
# Windows Firewall Turn Off Fix
Wi-Fi is connected, but there is no Internet on the laptop, what should I do? Windows OS comes with firewalls and they block internet connection on your system. Windows Firewall helps prevent users from accessing your computer's data and information. When the firewall detects a suspicious network, it blocks it from your system. If your The computer is connected to Wi-Fi, but there is no Internet access, follow these steps to disable Windows Firewall:
- In the "Search" section, select "Open control Panel".
- Here you will find all the tools and software.
- Find " Windows Firewall" and click on it.
- On the far left, you'll find a few more options - click " Turn Windows Defender Firewall on or off."
- This will take you to a new page that will display a list of options - Public and Private Network Settings.
- Click "Disable Defender Firewall (not recommended)" for the network you are working on.
Remember that the firewall saves you from malicious virus attacks. It would be better if you use this solution if you have a third party antivirus firewall.
This will disable the Windows Defender Firewall on your system. Try connecting to your network to see if the issue is resolved.
# TOdate/time correction
If your system shows the wrong date or time, Wi-Fi may not work properly (writes connected to wi-fi but no internet).
Here's how you can fix your system's time and date:
- At the bottom right of the system screen, you will find the date and time.
- Hover over it and right-click to expand the options.
- You need to select " Set date/time" from the specified options.
- A new window will open.
- On the left side, among the displayed options, click " date and time».
- In this option you can disable the option "Set time automatically"
- If you enable this option, the system date and time will be automatically set according to the time zone you are in.
- You can also do it manually if the setting doesn't change automatically.
After that, you can try to connect to Wi-Fi. If you are still facing the same issue, then you need to seek help from the Windows troubleshooters.
# Fix with Windows Troubleshooter
What to do if Wi-Fi is connected but there is no Internet?
Windows has the ability to fix problems online using the troubleshooter. It only takes one click and all Internet related problems will be fixed. Follow these steps to access the troubleshooting tools:
- Open the control panel. You can open it by typing "Control Panel" in the search box.
- Here you will find all control panel items. Find an application on this page "Troubleshooting" and click on it.
- Since we are dealing with an internet problem here, you need to click " Network and Internet".
- Your system will look for the problem and fix it if there is one.
- The process will take some time.
If this didn't work for you, we can move on to the next solution to the problem.
# DNS Scavenging
Follow these steps to complete this process:
- Right click the Start icon on your system
- In the list of options, select " Command line". You can also open Command Prompt by simply typing "Command Prompt" in the "Search" box.
- You will be taken to the Windows command line application.
- You need to type "ipconfig /flushdns" and press Enter.
Flushing the DNS helps resolve the internet problem, if any.
# Change IP configuration to "Obtain an IP address automatically"
Why is there no internet when the laptop is connected to Wi-Fi? If Wi-Fi does not have the proper IP configuration, it will not work.
You need to turn on the automatic acquisition of an IP address and then try to connect to the Internet. You can do this with the following steps:
- Go to your system's control panel. You can write "Control Panel" on the search bar.
- Find here "Network and Sharing Center" and click on it for more options.
- On the right side, you will find "Change adapter settings".
- This will show you the network connections available on your computer.
- Since you have a problem with Wi-Fi, you need to right-click on the WIFI network and select "Properties".
- In the list of options, you need to select "Internet Protocol 4 (TCP/IPv4)" and press " Properties" .
- Another pop-up window will appear where you will need to select "Obtain an IP address automatically" and "Obtain DNS server address automatically."
- Once you have made your choice, click " OK", and then " Close» .
# Fix when updating WIFI drivers
Why is Wi-Fi connected, but there is no Internet access? As a final decision You can try updating the Wi-Fi drivers on your system to fix the issues. Follow the step by step guide to complete the process:
- Right-click on the Start button and from the list select " Device Manager" .
- In the list of devices find Network Adapters and double click on it to see more options.
- You will get a list of network adapter names.
- Right click on the WiFi network adapter you want to update and select "Update Driver"
- You take "Automatic driver search"
- Click "Close" when finished.
- If the system finds a new driver, it will automatically download and install it.
- After updating the driver, go to the start menu and click on the "Power off" button to restart the system
Once your system connects to Wi-Fi, check if the issue is resolved.
In contact with
Loading...